crisis communications

It is no secret the media industry is changing. What is less clear to many organizations we meet with is what it will look like in the future. To shine some light on this question, consider these [...]

The nature of crisis communications is changing, due in large part to the advent of social media’s minute-by-minute news cycle. How should companies in crisis respond to this reality? [...]

How Under Armour Mastered Crisis Communications (Quartz) — Quartz explores how the global sportswear company recovered from major controversy at the 2014 Winter Olympics. Cleveland Clinic [...]

Changing public opinion on controversial issues is what communications professionals live for.  In our view, we can’t truly help clients change minds without first understanding how their [...]

Corporate activism on the rise (ReputationExchange) – An interesting new study recently surfaced showing how major corporations are under pressure to weigh in on social issues —Taking a [...]

How Mattel’s comms team prepared for the worst when it launched ‘curvy Barbie’ (PR Week) – The iconic brand Barbie recently revealed an expanded Fashonistas line featuring [...]

Few stories light a fire under journalists more than allegations of abuse by powerful government or corporate interests.  Even if they don’t always get the facts right, the press takes its [...]

Here’s some required reading for those of you in industries that tend to incite community opposition, namely transportation, construction, and real estate. The Wall Street Journal article [...]

Campfire’s Henry Fawell has penned an open communications strategy memo to Lance Armstrong following his doping admission.  The column appeared in today’s edition of the Baltimore [...]

Today’s edition of The Business Gazette has a useful article on crisis communications strategy. Reporter Lindsey Robbins explores the PR lessons companies can learn from recent [...]