In insights
  1. What businesses can learn from protesters (Bloomberg) — What do protests and companies have in common? Plenty, says a Stanford Graduate School of Business professor. She found that protests that convened multiple organizations representing different interests but pursuing the same goal were likely to innovate by combining protest tactics in new ways.
  2. The new Chief Communications Officer (Edelman) — The emergence of the sharing economy, constant change in the media landscape, the rise of populism and its effect on business, and fast changing demographics are all changing the role of the future CCO.
  3. A billionaire’s attempt to master public speaking (The Washington Post) — Mike Daniels, a technology visionary in the Washington market, argues that some of our smartest technologists are hindered by their inability to communicate the value of their product.
  4. How companies are using live video streaming successfully (Convince and Convert) — At its best, streaming video allows brands to drop the corporate veil, connect human-to-human, and allow users to participate in brand storytelling in ways that enrich the customer experience.  This article includes some of the most popular applications to date.