FedEx is the latest in a long line of companies to get dinged by a citizen journalist. A customer videotaped a FedEx carrier’s treatment of his package and posted the footage online. See [...]
Baltimore lost one of its most endearing news personalities last night when WBAL Radio’s Ron Smith succumbed to cancer. I first heard the name Ron Smith in 2000 while working for [...]
1) Twelve compelling business lessons from rock stars (PR Daily) — Steve Jones, author of the new book “Brand Like Rock Star,” outlines 12 lessons the corporate community can [...]
The Wall Street Journal published an excellent article (linked here) about how 3 different companies – Southwest Airlines, Whole Foods, and Best Buy – use Twitter to engage their [...]
Here’s a look at the issues that had America talking the most on Facebook in 2011. Facebook also released new data this week on the fastest growing brands and the most popular entertainers [...]
1) In data breach solutions, don’t forget the bloggers (Bulletproof Blog) — While traditional media coverage of a data breach is usually limited to the initial announcement and major [...]