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The nature of crisis communications is changing, due in large part to the advent of social media’s minute-by-minute news cycle. How should companies in crisis respond to this reality? [...]

1) Inside the Israeli military’s social media squad (Fast Company) — A representative for the Israeli Defense Forces discusses why a violent Mideast conflict needs to be on Twitter, [...]

Goldman Sachs CEO Lloyd Blankfein offered some telling thoughts this week on how companies that ignore public relations can end up hurting their reputations down the road.  Here’s what [...]

1)  IRS looking for PR help (The Wall Street Journal) — The Internal Revenue Service, which ranks among the least favorable federal government agencies, is seeking PR help to promote its [...]